How To Win Tough Conversations

How to Win Tough Conversations

Conversations are the backbone of communication in our daily lives. We spend almost most of our day in conversations, whether at home, work, or anywhere else, in order to convey our point of view to others, in addition to the desire to hear the point of view of others with the aim of learning and gaining scientific and life experiences.
These conversations are sometimes flexible and positive, as there is a high degree of mutual understanding between the parties to the conversation. These conversations often lack that flexibility and take another form of borderline and conflict between the ideas presented, which may negatively affect our relationship with others.

Many of us resort to avoiding and escaping from difficult or intense conversations to avoid the expected clash, and prefer to postpone those conversations, which may lead to the matter getting worse and the volcano erupting.

But is there a scientific method that helps us face these conversations with courage and reach positive results from them?
This course is an introductory course; It sheds light on the basics of the subject in general, with the aim of introducing it and its basic axes that must be familiar with.
If you are interested in understanding how to win difficult conversations, or your field of work requires employing this in your work context, this course will be ideal for enriching your experience and developing your skills effectively and impactfully.

This course will provide you with a broad and accurate knowledge of a group of topics related to this topic, such as: identifying the basic success factors for winning difficult conversations, understanding the use of the STATE approach in difficult conversations, explaining the basic rules for managing difficult conversations, explaining the most important reasons for difficult conversations to occur. In our daily lives and at work, they understand what difficult conversations mean.